Pacific Northwest
Hard Cover Spas
Delivering to and serving all Eco Spa customers, existing and new, throughout Western Washington and Oregon.
Water Care Store
Hours
| Monday | Closed |
| Tuesday | Closed |
| Wednesday | 11 AM–4 PM |
| Thursday | 11 AM–4 PM |
| Friday | 11 AM–4 PM |
| Saturday | 11 AM–4 PM |
| Sunday | 11 AM–4 PM |
Posted on Paul ChurillaTrustindex verifies that the original source of the review is Google. We have had our Eco Spa for about 5 years. After the ice storm in Portland last winter (2023-24) the water level began dropping quickly, an inch or more a day without any use. After trying to locate the leak unsuccessfully on my own, I reached out to Scott. After multiple calls, texts and pictures, the leak was finally isolated and easily remedied with Scott's guidance. Also, in the process of working on the tub, one of the LED clips on a jet that had become brittle, disintegrated and wouldn't stay in place. Scott salvaged a clip from a spare parts unit and sent it out with next day delivery (at no charge!). Throughout this process, Scott has been responsive, and professional, not to mention patient. He has made every effort to assist in getting our tub back up and running without the need for a daily water top off. Thanks to Scott and Hard Cover Spas PNW for outstanding customer service!Posted on Sara TaylorTrustindex verifies that the original source of the review is Google. Got right on it and quickly fixed our tub!Posted on RWR RanchTrustindex verifies that the original source of the review is Google. We have had our e5 for a year. We love it. Perfect size for two people, but often we use it one at a time. Easy to maintain, and easy, easy cover to open and close. It is great to use for sore muscles after a good ice hockey game! Thanks Scott.Posted on Marcus LTrustindex verifies that the original source of the review is Google. I live in Poulsbo WA and bought my new E2 Hard Cover Spa at the 2024 Spring Puyallup Fair. Scott was fantastic to deal with, both on the sale and the delivery of the spa. Tried the spa out for the first time last night and truly enjoyed it.Posted on Kristen NimmoTrustindex verifies that the original source of the review is Google. Amazing! I originally fell in love with the spa on a vacation to San Antonio. We live in the San Juan Islands in WA and so I was really skeptical if we would be able to not only find a dealer but get delivery, or get delivery for a reasonable price. I did a Google search and found a dealer in Oregon and left my info. Scott called me back right away and was so professional. He let me know what our options was and that he would personally deliver to the island for us and I never felt pressured to make our decision. I called back a couple times and was helped with the same amount of professionalism and friendliness before I finally made the purchase. Lo and behold he called me back a week later as promised with our delivery date! It was 2 weeks from purchase! We are so used to having to wait for months for delivery out here. Scott made it as promised on delivery day. He came with all the supplies, got the hottub where it needed to be within an hour, was so sweet and kind to our curious, excited, and helpful 5 year old. Every part of the sale and delivery was perfect. We absolutely love this tub and for the PNW with all our wind storms we won’t have any worries. Maintenance is easy and Scott has offered to help us with any questions. So far we have two more in order for my clients.Posted on Logan PorterTrustindex verifies that the original source of the review is Google. Our Eco Spa has been an incredible amenity in our vacation rentals. We have served approximately 700 guests in the last two years and this spa has worked flawlessly. It is user friendly, hardy, easy to maintain and NOT easy to accidentally set it into an undesired setting. The customer service we have received is unmatched. Scott sold us the tub and has been easily accessible for every question afterwards. We have bought multiple tubs from a variety of manufacturers. But the Eco Spa and Scott’s customer service continues to outperform them all.Posted on Nina GoodrichTrustindex verifies that the original source of the review is Google. I bought my 2 person EcoSpa from Hard Cover Spas at the Tacoma Home Show. It is the perfect size. I use it every day. It's simple to maintain and always ready when I want to use it. Delivery and set up went very smoothly. I am so glad I discovered this spa and dealer. Hard Cover Spa has answered any questions I have promptly and professionally. I highly recommend them.Posted on Rick MarquessTrustindex verifies that the original source of the review is Google. Scott was so helpful in getting the spa we wanted. The entire process from buying to installation was flawless. We highly recommend Hard cover spas!Posted on Rowland ThompsonTrustindex verifies that the original source of the review is Google. I have owned an Eco Spas E6 since 2016. The original heater developed a leak two years ago and Scott Coates walked me through removing the defective heater and installing and wiring the replacement heater. Scott was free with his time, and was very attentive to my questions with video and photo illustrations of what I needed to do. I recently had joint fail and Scott was there again. In spite of the heater failure, I am so happy with this spa. It is bullet proof and it looks unchanged from the day it was delivered. It is economical and sturdy. I'm a 6'4" 265 lb guy and I can stand on the lid. Amazing.Posted on Chris RuizTrustindex verifies that the original source of the review is Google. I had a Soft tub for several years and enjoyed it until the liner wore out. One of the things I didn't like about it was that draining and cleaning it was a major chore. And once you get a wrinkle in the liner, there's no getting rid of it. I avoided molded acrylic tubs because #1, they are slippery, and #2, I'm not very tall and they always felt too big for me to sit in. Plus I don't care for how the foam in the lid (like the Soft tub) gets moldy and gross after a while. I checked out the tubs at Eco Spa and found one that is very comfortable to sit in, and it has a hard top, so no foam to get moldy! Plus, with a plug at the bottom, draining is much easier. Hiedi Pierson made the whole process simple, and she is one of those people that you just 'feel like you've know for years'. I would highly recommend that anyone considering a hot tub check out Eco Spa!
Servicing all of Oregon and Western Washington
Yes, it’s a big area, but we’ve got you covered. Just because you may not live close to your dealer, that doesn’t mean you are on your own once you take delivery of your Eco Spa. Your dealer is just a phone call away, and we will come to you if necessary. We have customers from Blaine to Ashland and everywhere in-between, and none of them are neglected.
